Support
Stellar offers an array of on-site, phone and remote administration support options including emergency break-fix troubleshooting through to service customized support contracts for ongoing emergency, administrative, preventive maintenance and immediate response service.
Support Options
1. On-Site Standard (Within Business Hours)
2. On-Site Priority (Within Business Hours)
3. On-Site Priority (After Hours)
4. Work Performed at Stellar (Within Business Hours)
5. Work Performed at Stellar (After Hours)
6. Remote Administration (Within Business Hours)
7. Remote Administration (After Hours)
8. Phone Support (Within Business Hours)
9. Phone Support (After Hours)
10. Block Time - Scheduled Site Visits
Contact Support
| Phone: | +61 8 9349 6444 (GMT+08:00) Perth |
| Email: | support@stellar.com.au |
Support Hours
General support hours are from 8:30 AM to 5:30 PM, (GMT+08:00) Perth, Monday to Friday. Stellar Systems also provides support out of hours. Please refer to the options above for more information.
