Support
Stellar Systems Customer Support Extranet
Stellar Systems provides a Customer Support Extranet in order to maximise their client’s customer experience.
What is it?
The Extranet is a secure system by which Stellar System’s clients can lodge requests for support from Stellar and gives Stellar the ability to quickly and easily respond to these requests.
In addition, the Extranet logs a great deal of information relating to each client for both the client and Stellar to access, allowing future requests to be solved with greater accuracy.
What can it do for you?
Using the Extranet can reduce the amount of time that you spend dealing with Stellar directly, and increase the speed with which Stellar can solve your problem, as it provides an interface to quickly capture the most important aspects of your problem.
You also get a comprehensive breakdown of all the support issues your company has had, which allows you to pinpoint your problem areas and work to resolve them.
Register to user the Stellar Extranet
If you don't already have login details for the Stellar Extranet, please register here.
Terms & Conditions
Please review the terms and conditions for the use of the Stellar Systems extranet.
